Hydro Cell water bottles come with a lifetime warranty against manufacturing defects. We hope you are stoked with your Hydro Cell, but if not we are committed to your 100% satisfaction. We will provide a replacement or issue a refund if your water bottle has any manufacturing defects. Replacement parts will be utilized to address defects when available. Please remember that our lifetime warranty only covers manufacturing defects. Our warranty does not cover damages caused by improper use, cleaning practices, or wear and tear. We will provide an exact replacement for your bottle or accessory when a warranty claim is approved.

If you purchased your Hydro Cell on our website and it was damaged during shipping, please complete the warranty claim on our "contact us" page. If you purchased your bottle through Amazon, please request a refund from Amazon and state the reason as “damaged during transit.”

Caps: Lifetime warranty against manufacturer defects. If your cap has any issue related to leaking, threading, suction or broken component parts please contact us and we will provide a replacement free of charge and ship it out to you immediately. 

Boots: Lifetime warranty against manufacturer defects. If your boot does not fit properly or is damaged in shipping please contact us and we will provide a replacement free of charge and ship it out to you immediately. 

Paracords:  Lifetime warranty against manufacturer defects. If your paracord does not fit properly or is damaged in shipping please contact us we will provide a replacement free of charge and ship it out to you immediately.